Frequently Asked Questions

Answers to frequently asked questions regarding Virtual Office services.

  • A virtual office provides communication and address services that allow users to reduce traditional office costs while maintaining business professionalism. A virtual office incorporates a selection of business services provided by a virtual office business provider, these services may include: Business Address, Mail Scanning Service, Call Diverting and Personalised Call Answering.
  • As well as start-up businesses wishing to reduce their overheads, established businesses are also benefiting from our services, an example of these include:

    Solicitors
    Solicitors regularly attend meetings with clients and are often in court. They are not in a position to accept telephone calls during these periods. The My Virtual Office team handles their incoming calls and forwards the messages to them via an e-mail. A prestigious Dublin 2 business address is also vital in this form of business.

    Carpet Cleaners/Window Cleaners
    A Carpet Cleaner or Window Cleaner cannot accept telephone call while carrying out their daily tasks. They however do not want to miss a potential new customer enquiry. The My Virtual Office team handles their incoming calls and forwards the messages to them via an e-mail. Having a Dublin city centre business address may also be beneficial in winning new contracts in the Dublin region.

  • Your Virtual Office will be setup within two working days once payment and required documentation has been received.

  • There are no set up charges at all.

  • Standard An Post rates + 40%. Letters for each company are bundled together in one large envelope (depending on how much post there is).

  • Set up your Business Address with My Virtual Office as a sole trader. Then, apply to the (Companies Registration Office) CRO. Once you receive your certificate, you can forward it to us, and we can update your company details.

  • To comply with the Anti-Money Laundering Legislation, in advance of commencing your virtual office service, My Virtual Office is required by law to obtain and hold verified proof of the following information:

    For a Company we require sight of original or a verified copy of the original:
    a. Company Certificate
    b. Verified proof of address and proof of ID for directors and all beneficial owners
    c. A brief description of the nature of your business

    For a Sole Trader we require sight of original or a verified copy of the original:
    a. Verified proof of address and proof of ID for directors and all beneficial owners
    b. A brief description of the nature of your business

    These can be verified by a solicitor, accountant, post master etc. Alternatively, you can call into our office and we can sight the documents.

  • There is no minimum time period for monthly contract terms. For cancellation 1 month’s written notice is required.